Once your item has been returned to our returns address, we will process a full refund for any items returned.
Please note: We do not cover expenses for any items returned to us.
Please note: We are unable to offer refunds for custom paint by numbers.
If have any questions, please contact our support team who will be happy to assist you further.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.